Privacy Policy

1. Introduction

D'Pure Water & Air Purification ("D'Pure," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at dpure1.com or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information — name, email address, phone number, and mailing address when you submit a quote request, book a consultation, or contact us.
• Service Information — details about your home or business, water quality concerns, and product interests you share with us.
• Usage Data — pages visited, time on site, browser type, IP address, and referring URLs collected automatically through standard web server logs and analytics tools.
• Communications — records of correspondence when you contact us by email, phone, or web form.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services or quotes.
• Schedule and perform water testing, installation, and maintenance appointments.
• Send service reminders, follow-up communications, and promotional offers (you may opt out at any time).
• Improve our website content, products, and customer experience.
• Comply with applicable laws and regulations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business (e.g., scheduling software, email platforms), provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect the rights and safety of D'Pure or others.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of the site may not function properly without cookies.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites (such as product manufacturer pages). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Your Rights & Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications by clicking the unsubscribe link in any email or by contacting us directly. Florida residents may have additional rights under applicable state law.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: